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Routinely Lies about Client Debt

Wed, 13 Aug 2025 14:26:31 GMT

Faking a Nursing Home RAD

NSWTG (NSW Trustee & Guardian) routinely claim their clients who are in aged care have a RAD (Refundable Accommodation Deposit) owing even when it is not true. They even lie to NCAT about this, who seem to not mind. Such fraud is an offence under Section 192E of the Crimes Act 1900 (NSW) . This is can be dishonestly putting their client at "financial disadvantage by deception" in situations where this fictional RAD is used as a rationale to sell the client's property to pay off the imaginary debt. In fact it could also be NSWTG gaining financial advantage for themselves because the money is always secretly invested so that the client never know the true rate of return, only what is passed on to them.

In a phone call with APTAGE in about 2023 a NSWTG agent claimed that if a client owned property, the only option for paying nursing home accommodation fees is to pay a RAD. When he was reminded that the regulations changed in 2014 to allow a daily payment option he acknowledged his error but it seems implausible that he would have made a genuine slip-up.

One client , Dee, was told in writing that a $315k RAD had already been paid, with NSWTG refusing to show evidence (even resisting providing the evidence through a formal summons but NCAT seemed to not mind this contempt).

Another client, Lee, was told she had a $453k RAD. The number didn't even match the amounts theoretically charged by the nursing home. At the time of entry (30 June 2020) it was $349k for single room and at the time NSWTG reported the fake debt to NCAT in 2023 it was $440k for single room. However Lee wasn't even in a single room — she shared a room with three others.

Podcast discussion

Mon, 21 Oct 2024 10:30:30 GMT

Podcast Discussion of TAG

Click on the above orange play button to hear the discussion.

Some clarification is needed:

The podcast says often one cannot appeal to the Supreme Court from a failed NCAT hearing. To be specific, this is true when one appeals a Guardianship Division decision - there is an option to appeal at the NCAT Appeal Panel or the Supreme Court (but not both). An Administrative & Equal Opportunities Division decision must be appealed in the NCAT Appeal Panel first and then, if that fails, a further appeal in the Supreme Court.

While audio recording is forbidden in NCAT hearings an official recording is archived for seven years and can be bought for $47.

Test Creation Date

Sun, 29 Sep 2024 13:15:01 GMT

This is a subtitle for your new post

Won't Fund Farewell of Dying Mum

Fri, 23 Feb 2024 06:12:06 GMT

A Public Trustee's client had a life threatening brain bleed. so her daugter Rosslyn wrote to ask if they would allocate some of funds for an interstate aiirfare for what could be one last time. IT was flatly declined. This is despite Rosslyn being her Guardian. Because she cannot afford the (NWS-Tasmania) airfare from her own pocket there is a real risk that her Mum's dying wish, to see her only offspring, will remain unfulfilled.

ABC 7.30 Report

Wed, 09 Aug 2023 01:41:57 GMT

ABC TV's 7.30 Report explores unjust gag laws in particular which forbid even ex-clients from speaking about their experience with Public Trustees. Parts one and two of the viedos aired are at the bottom of the above linked page.

There was also a 6 minute wrap-up interview which is available as a separate video: here is Sarah Ferguson interviewing Rosalind Croucher, the president of the Australian Human Rights Commission.

ABC reports that "Among the disability royal Commission's recommendations are lifting blanket gag laws across the country, and overhauling legislation to ensure people with disability are better included in decisions about their own lives."

Tasmania meanwhile is leading the way with legislative reform to eliminate these gag laws.

All of this is about a year after ABC's Four Corners documentary .

Below are the penalties for publicly disclosing that a person is under the Public Trustee/Guardian,
or even (eg in NSW) publication of names or identification of persons involved in tribunal hearings...

Click on the state in the table above for the gag legislation. In each jurisdiction the penalty is a fine and/or prison.

Below are the penalties for publication of any information relating to a Public Trustee/Guardian client...

* ACT & NT might be higher penalties if one uses the contradictory unit price of $275 for Commonwealth & Territories

(ACT total then becomes $13,750, NT becomes $55,000). APTAGIE isn't sure which figure is correct.

Background Briefing

Sun, 06 Aug 2023 13:32:41 GMT

43 minutes audio of a Western Australian case study. "Dan" has mild dementia but the state won't let him live at home and locks him up in a nursing home instead, which he pays $75k per year for, while his house is not even rented out by the Public Trustee.

Lots of legal information tacked onto the ABC web page too regarding Freedom of Information (FoI) in WA.

Property Snatchers

Mon, 12 Jun 2023 10:24:07 GMT

Property Snatchers

Contradicting their own stated policy, NSW Trustee & Guardian are obsessed with selling client property and it may be related to undue influence from discredited contractors Black Rock. Despite gag orders preventing stories being told, NSW Trustee & Guardian's own statistics betray their motivation. Read the interview with APTAGIE by journalist Paul Gregoire who also asks what kind of reform, in general, activists would like to see implemented.

Paul's report focuses on general issues but here is one particular NSW instance which was not gagged. While the scale of this racket is pronounced in NSW, Queensland clients also suffer rapacious sell-offs by the Public Trustee.

The following analysis is from APTAGIE member Gary White, posted to FaceBook 27 March 2023:

For the record, NSW Trustee & Guardian (NSWTG) has had an average of 12,138 clients on its books at the end of each financial year over the last 5 years and has sold on average 614 of their clients’ homes each year over that same period.

By comparison, State Trustees in Victoria has had approximately 11,400 clients on its books in recent years and has sold on average around 260 of their clients’ homes each year over that same period.

Even the Public Trustee of QLD (PTQ), which has received so much bad publicity recently over its abuse and exploitation of its clients, is no match for NSWTG. PTQ has had over 10,000 clients under its administration in recent years and has sold approximately 420 of their clients’ homes on average each year in that time frame.

NSWTG absolutely loves selling their clients’ homes as they, or their staff, are paid handsome spotters fees by the real estate agents that sell the properties. This is said to amount to at least 25% of the agent’s commission for the sale which in turn is usually around 2.5% of the selling price for the property. NSWTG has even been known to agree to Exclusive Agency Agreements with agents who are prepared to pay even higher levels of spotters fees.

The rackets do not stop there as it is virtually normal practice for the contents of the properties to simply disappear ahead of the sales and for NSWTG to then blame family members for their disappearance and refuse to cover the losses. Instead, the clients end up paying enormous charges to contractors to prepare the properties for sale when in many cases what NSWTG has been unable to sell off is just put out on the street to be taken away in council kerbside clearances paid for by the client through their council rates.

Selling of clients’ homes should only occur as a last resort when the clients don’t want them sold but in NSW they are sold regardless as no one is ever held to account for this wilful destruction of clients’ estates. State governments of either political persuasion are happy for this to continue as the money it makes for them is just too good. In addition, they also have the massive stamp duties to look forward to from the eventual purchasers of the properties that NSWTG sells.

Incompetent Phone Hearing

websitebuilder@thryv.com — Wed, 30 Nov 2022 10:40:58 GMT

Witnesses Denied

Politicians Speak Out For Guardianship Reform

websitebuilder@thryv.com — Tue, 07 Jun 2022 11:43:11 GMT

QLD MP - Warren Entsch (NLP)

2024-05-22 Criticises the Public Guardian (unfortunately conflating them with the Public Trustee) for its secrecy and identifies them as "a publicly funded parasite that drains the assets of the people they purport to serve". Unfortuntely, being a federal MP he is powerless against the state jurisdiction within which the PG and PT operate.

WA Senator - Jordon Steele-John (Greens)

2023-06-19 Interviewed in part one of a two-part ABC 7:30 report criticising the Public Trustee and their Gag orders in particular.

2023-03-26 Following up the Background Briefing report he attacks the Public Trustees around the country in a Twitter thread .

2023-03-24 Interviewed for ABC's RN programme Background Briefing where he points out that the gag laws are protecting the government from scrutiny.

2023-03-12 (or earlier?) Probably responsible for policy stating "Greens will... end state-sanctioned ableism by recognising disability discrimination in the Anti-Discrimination Act, ending paternalistic guardianship arrangements" and "review the Guardianship Act with a focus on replacing adult guardianship and administration arrangements with supported decision-making"

TAS MP - Dr Rosalie Woodruff (Greens)

2023-08-15 As Tasmanian Greens leader she gave a speech in Parliament arguing for even stronger protections for the vulnerable in the proposed legislation amendments. Highlights include emphasis on the "dignity of risk" which clients should be granted, adequate compensation for when clients are wronged by the Public Trustee or Guardian, and she describes the current maximum penalty of $3900 for TAG transgressions as "insultingly small".

2022-03-16 Blog notes : "Attorney General Elise Archer has been silent on a meaningful response to the Independent Review of the Public Trustee" by Damian Bugg QC AM.

2021-06-30 Read the first speec h by any politician in any Australian Parliament, inspired by Advocacy Tasmania supporting our struggle and calling out Public Trustees & Guardians for malpractice. "Staff nurses are telling Advocacy Tasmania that people are being held with duty of care orders that do not exist. It is an awful act and the Greens will be working on behalf of Tasmanians to get to the bottom of it."

TAS MP - Cassy O'Connor (Greens)

2022-03-22 Pushed Attorney General Elise Archer regarding compensation for Public Trustee & Victims. Watch or read the Parliamentary exchange.

TAS MP - Ella Haddad (ALP)

2021-12-03 As Shadow Attorney General she expresses concern that the AG Elise Archer is not taking the results of the report by Damian Bugg QC AM seriously enough.

2022-03-24 Watch her seven minute speech following up the Four Corners exposé .

2022-12-02 Holds government and Public Trustee to account in committee hearing .

TAS MP - Andrew Wilkie (Independent)

2022-03-29 Not only an official statement but a YouTube video too of him condemning the Federal government for their failure to respond to the recent Four Corners exposé and report by Damian Bugg QC AM.

TAS MP - Kristie Johnston (Independent)

2022-06-01 She pressured the Attorney General Elise Archer to follow-up on the recent report by report by Damian Bug g QC AM, and to do so by setting up an independent compensation process for victims of the Public Trustee & Guardian - you can either watch or read the Parliamentary exchange. Here is an accompanying press-release .

QLD Shadow AG - Tim Nicholls (LNP)

2021-03-29 On the campaign trail in Rockhampton, March 2021, calling for “wide-ranging review” of, and community input into, the Public Trustee which he called “a very secretive service”. The Courier Mail reports .

NSW MP - Jenny Leong (Greens)

2016-05-05 formal questioning of NSWTG financial mismanagement. A month later the Attorney-General advises that a report has been given to various agencies. Greens (to our knowledge) have not followed this up unfortunately.

NSW MP - Geoff Provest (Nationals)

2019 "If re-elected on March 23, he will make representations to the incoming government and will also raise the matter with his colleagues in the Legislative Council" - a quoted by Provest's spokesman in The Daily Telegrap h a week before that election. He did get re-elected but we do not know if he honoured his pledge.

QLD MP - David Janetzki (Nationals)

2018 on 22nd August he made speech to Parliament as Shadow Attorney General and Shadow Minister for Justice. He followed up with a tweet twelve months later . In 2022 he is the deputy leader of the opposition.

Tribunal says Trustee is "Impeccable"

websitebuilder@thryv.com — Tue, 03 May 2022 05:15:48 GMT

Biased Tribunal Rejects Proposed Financial Manager

The Four Corners Documentary which screened exactly three weeks before these Reasons for Decision were completed makes a mockery of the integrity of Public Trustees around Australia and yet...

In paragraphs 69-70 NCAT habitually trotted out their outdated opinion that NSWTG has an “impeccable reputation”. Nothing could be further from the truth. Firstly, why even bother having a hearing if this is taken as fact?

Secondly, she ignored the proposed financial manager, Gary White, who told her of fraudulent payments authorised by NSWT G which he had uncovered in court. Instead The Member went digging up an opinion from a hearing from 29 years ago. Never mind that in 2010 the NSWTG acknowledged that clients' money had been "lost" - in fact the Tribunal was told in the application that NSWTG "lost" track of this particular client's $20k for twelve weeks .

The only reasons (given in paragraph 76) for why the Member refused to appoint Gary was the above “impeccable reputation” of NSWTG and the fact that he is not family, though she does so deliberately obliquely. No other reason is given.

There is precedent which contradicts this reasoning: where the proposed manager had neither met the TAG client nor a sibling who opposed the proposal. This person did not even have experience with managing a client with TAG oversight which Gary does (many years experience).

You can verify on caselaw that the "impeccable reputation" citation copypasta is a strong NCAT tradition.

On Level 9 of 66 Goulburn St Sydney, The NSW Public Trustee & Guardian (NSWTG) shares a floor of office space with the NSW Civil & Administrative Tribunal (NCAT) who are meant to impartially preside in hearings involving them.

Trustee Fakes $315,000 Debt

websitebuilder@thryv.com — Sun, 24 Apr 2022 15:37:19 GMT

Trustee Fakes $315,000 Debt

NSWTG (NSW Trustee & Guardian) claimed their client, the Mum of Dee (name changed) had a $315k debt to her ACF (Aged Care Facility) for a RAD (Refundable Accommodation Deposit). Conveniently for NSWTG, this would justify selling her house to pay the debt which they claimed existed.

Dee asked NSWTG for evidence but they merely sent him an irrelevantly old ACF contract signed before NSWTG even took over. So Dee applied to NCAT (NSW Civil & Administrative Tribunal) to summons NSWTG (warning: huge file) for a relevant document (including an explanation to NCAT of why that contract is irrelevant).

There was a "Return of Summons" hearing where NSWTG failed to respond ... or so it seemed. The hearing was rescheduled for three days later.

In the meantime it was shown to be incompetence by the NCA T registrar who didn't see the physical hardcopy response which NCAT received four days earlier. An electronic version was sent to all parties and Dee reminded them in email that this was again the irrelevant ACF contract. The same one he pointed to as being irrelevant in the Summons application in the first place.

Nevertheless in the rescheduled hearing the increasingly incompetent NCAT registrar was willing to accept this document as a valid response, admitting to not having read Dee's complaint. Dee finally got NSWTG to admit in the hearing however that no such debt existed.

UPDATE (February 2024)
More than a year later after Dee succeeded in having Financial Management removed from NSWTG, they again lied about this $315k debt. The new Financial Manager explained all of the above to them on the phone and explained the error in an email but they totally ignored that explanation in a subsequent NCAT hearing report where they lied about this debt yet again.

Four Corners Ignored AHIMSA House

websitebuilder@thryv.com — Wed, 20 Apr 2022 07:37:36 GMT

Review by WorkersBushTelegraph laments "It is a shame that the ABCs Four Corners’ State Control did not include the story of the campaign to save AHIMSA house owned by Public Trustee controlled Ross Taylor... This was a good example of the maladministration in the Public Trustee’s office that affected the whole of the community. The ABC claimed Friends of Ross did not have sufficient ‘vision’ (meaning video ) … we gave them plenty of vision, some video and much of our time, but perhaps we were not quite what they wanted."

Analysis of Four Corners Exposé

websitebuilder@thryv.com — Mon, 11 Apr 2022 10:07:43 GMT

From: Gary White <garywhXXXXXXXXX@bigpond.com>

Date: 13 April 2022 at 5:34:14 pm AEST

Subject: Review of Four Corners State Control

There has been a considerable amount of feedback concerning the Four Corners programme the ABC put to air on 14th March 2022 titled State Control . The programme was certainly not the groundbreaking one that many of us had been hoping for as it simply expanded on what had already been reported previously through mainstream media sources regarding the large scale abuse and exploitation meted out to our elderly and most vulnerable citizens by corrupt and greedy Public Trustees. These media reports had mostly come out of QLD and Tasmania and they were the two states where Four Corners also put much of its focus.

Four case stories were presented as illustrations of the sorts of abuses, mistreatment and exploitation victims of the guardianship system suffer once placed under the Public Trustees. Four Corners claimed it had been necessary for them to go to the Supreme Court to win the right to have these stories told and the victims identified.. However, three of the four case stories involved victims who had been under the Public Trustee in QLD, where the ambiguous wording of that state’s legislation allows victims under financial administration orders to be identified providing they are not at the same time under the jurisdiction of the Public Guardian. The fourth case from WA involved a client who had died and as a consequence was no longer subject to a protected person order.

The three cases from QLD (one of which later transferred to the ACT) were excellent examples of the fee gouging that goes on as the Public Trustee stripped their clients’ of their assets with exorbitant fees and any other charge they could think up while requiring the clients to live on a pittance to cover their basic every day needs. The WA case, on the other hand, involved a young woman who had been managing her mother’s finances before the Public Trustee took over. The Public Trustee, soon after being appointed, had accused the daughter of stealing from her mother when in reality it was simply a case of the daughter seeking benefits which were outside the scope of what could be reasonably afforded on the mother’s budget. The daughter was later shocked to find out that the Public Trustee had actually spent nearly $12,000 of her mother’s funds in legal costs, mostly in preparing a case to convince the police to prosecute her.

Whilst sympathy can be felt for the daughter in this matter, there were many other far more compelling case stories Four Corners could have used to better illustrate the abuse, exploitation and losses suffered by the clients themselves than what this case did. Rather than merely misusing nearly $12,000 of a client’s funds in legal fees, there are numerous cases where Public Trustees have cost their clients hundreds of thousands of dollars each by using the clients’ funds in legal battles to force the sale of the clients’ homes against the wishes of both the clients and their families. In some cases entire estates have been destroyed in this fashion when these disputes ended up in the Supreme Court. Unfortunately, Four Corners did not make mention of any of these cases when, in NSW at least, this has been just as contentious an issue as the erosion of clients’ estates through exorbitant fees and charges.

In fact, the Public Trustee in NSW did not so much as rate a mention by Four Corners throughout the entire programme. This is despite the fact that NSW Trustee and Guardian (NSWTG) alone holds approximately 45% of the total value of all clients’ assets held by Public Trustees throughout Australia and well over double the assets held by either of the next largest states in Victoria and QLD. What really stands out in NSW is how NSWTG goes out of its way to sell off its clients’ homes when there was never a need to sell them. NSWTG sells up to nearly three times as many properties each year than State Trustees does in Victoria yet State Trustees has only slightly fewer clients (11,459 as against 12,494 for NSWTG). NSWTG, in fact, has described itself as the largest single client for selling properties in Australia but its own clients have suffered horrendous losses as a consequence of those sales.

It has not just been a case of the losses clients suffer from NSWTG selling their homes but also the loss of all their possessions being kept within their homes and which often simply just disappear when the properties get sold. Instead of receiving compensation over their losses, NSWTG invoices the clients’ accounts with additional charges claiming to be from contractors preparing the properties for sale when it later turns out that the contractors don’t even exist. Four Corners was sent subpoenaed bank records regarding some of these payments along with a court judgement where NSWTG paid $135,000 in damages in one case after the victim took NSWTG to court. However, Four Corners chose not to follow up on any of this material, even though a letter from the Ombudsman confirmed that fraud had taken place, Quite clearly these rackets connected with property sales are a very significant part of NSWTG’s operations each year and should never have been disregarded by Four Corners the way that they were.

Besides the case stories, Four Corners also spoke with several advocates and professionals who have been dealing with the victims. These included Jeff Garrett, Director of legal firm Attwood Marshall Lawyers, and Leanne Groombridge, CEO of Advocacy Tasmania. Leanne Groombridge, in particular, has done an outstanding job in bringing these issues to the attention of the broader public through mainstream media sources, something which is essential if the state governments are to be forced into putting a stop to these rackets. Whilst the Public Trustee in Tasmania is only a very small player in what has been happening, it is undoubtedly the state where real change is the most likely to take place thanks to the splendid work Leanne Groombridge has done. Hopefully, this will lead to meaningful changes in other states as well. The much broader audience Four Corners reached with its programme should certainly help in this regard.

It was good that Four Corners and the ABC should finally take an in depth look at the way victims of the guardianship system get treated once they are placed under the Public Trustees, even If they did not go nearly far enough in exposing what is going on. At least many more people are now aware that there is something terribly wrong with our Public Trustees and the system they operate under and will no longer see them as a solution when loved ones lose capacity.

What was very concerning, however, was the way Four Corners promoted a Melbourne based woman as a key anti guardianship advocate when in reality she has been a part of operations to disrupt and shut down the anti-guardianship movement here in Australia. We have been gagged from mentioning her by name but we can say she has made approaches to Facebook, to our website hosting providers, the eSafety Commissioner and the police in her efforts to have our websites and groups shut down and our key advocates in NSW and QLD gaoled.

It was puzzling that Four Corners should have even been promoting this woman in the first place as it had been the QLD advocacy group, Expose the Public Trustee of QLD, which made the initial public exposures in QLD and which had led to the Four Corners exposé and not the woman from Melbourne that Four Corners had promoted instead.. Unfortunately, the QLD group did not so much as rate a mention in the exposé for the pivotal role they had played in these exposures. At this stage there are no active anti-guardianship groups operating in Victoria and this Melbourne based woman travels to other states where there are such groups operating to carry out her disruptive activities.

Tribunal Helps Trustee Hide Fraud?

websitebuilder@thryv.com — Mon, 04 Apr 2022 12:32:23 GMT

NCAT Refuses to Summons Evidence Central to Hearing

Dee faces eviction from the family home which he lives in and also runs with lodgers - half of the rent pays his Mum's aged care fees, the other half pays The Public Trustee (who do almost nothing except scheme ways to sell the home to profiteer). His Mum had her pension cancelled which threatens the viability of the current situation, but Dee believes she could have it resumed if The Trustee would perform their legal duty and declare the rent earned to MyAgedCare (which Dee suspects they have not done),

It seems that the NSW Civil & Administrative Tribunal (NCAT) is helping NSW Trustee & Guardian to hide potential welfare fraud with a registrar refusing Dee's summons of documents to settle the matter. At least it seems that way on the balance of probabilities.

The following is Dee's reasoning for summonsing documents from NSWTG, which he gave NCAT in his summons application .

To establish the veracity of the assertion by NSWTG that "We have advised My Aged Care of the situation so we are up to date with the matter at hand" [said at 1h21m03s by Maria Pywell to Senior Member Jen Halbert in audio of hearing 2017/00197618] (see attached mp3).

This is CRITICAL to whether the house needs to be sold (the key issue of 2022/00057900).

Rules of MyAgedCare state that if the NSWTG client has income greater than $28,472.59 (which she does from rent ) then she must pay a regular DAC fee ( $12.38 ) to her Aged Care Facility which in turn makes her eligible for a pension .

Reinstatement of pension would obviate any need to sell the house of the client.

My past summons have proved NSWTG to have not told the truth.

Dee requested "Any documentation of communications with MyAgedCare regarding the rental income being collected on behalf of client XXXXXXXXX".

Dee had already had problems with this bumbling registrar in the past, so he asked for a review , changing his wording to "I would like a copy of the correspondence where NSWG claim to have notified MyAgedCare of the rental income of their client XXXXXXXXX" but was refused again by Senior Member Craig Mulvey for similar absurd reasons (calling my request "oppressively broad" and irrelevant).

$20k Disappears for 12 Weeks

websitebuilder@thryv.com — Mon, 04 Apr 2022 10:36:53 GMT

$20,000 Vanished

Early on when TAG took over financial management of his mother, Jay deposited $20,000 cash into a bank account supposedly reserved exclusively for his mother. TAG "lost" that money and Jay had to produce a receipt from the bank teller. Twelve weeks later they found it!

After about two and a half years of my repeatedly asking for an explanation they finally respond, saying they are...
"unable to give you a reason for this administration delay in getting [it] into your mother’s NSW Trust account"

2018 July 10 - Westpac receipt of deposit
2018 October 4 - Acknowledged by TAG
The above is an entry from TAG "Client Transactions Statement"
Emails TXT version (chronological)
2021 March - TAG " unable to give you a reason "

Commuting 9 Hours is Reasonable?

websitebuilder@thryv.com — Sat, 02 Apr 2022 08:38:11 GMT

Tribunal Says 9 Hours Commute is Reasonable

The Tribunal (which supports the Trustee) suggested Zed could move from his Mum's house to his place in Port Macquarie and make his daily care visits to his Mum's ACF from there. That would be 9 hours commutin g daily (if he had a car, which he does not).

See paragraph 45 in the official Reasons for Decision .

Therefore, according to the presiding Tribunal Member, it should be no problem selling his Mum's house which is in a location giving him easy access to visit and care for his Mum.

The purveyor of this callous irresponsible assessment was Suzanne Leal, Senior Member at NCAT, and a published author ... of fiction, with her most recent work titled "The Deceptions" (I kid you not).

Crikey Series

websitebuilder@thryv.com — Fri, 25 Mar 2022 06:08:23 GMT

Amber Schultz Reports (in 14 Parts)

The most in-depth newspaper reporting yet.

Four Corners Exposé

Thu, 24 Mar 2022 01:50:49 GMT

ABC TV Four Corners documentary , almost three years in the making, A few months later a couple more case studies are explored on 7.30 Report .

Journalist Anne Connolly also triggered Scott Morrison to acquiesce into announcing the Aged Care Royal Commission with an exposé of that industry a couple of years ago.

Paid to Lose on Investment

websitebuilder@thryv.com — Thu, 17 Mar 2022 10:37:44 GMT

Disabled Man Financially Abused

Clint won control back of his finances after a sixteen year battle. The financial abuse he suffered is detailed in this video where the Trustee is caught in a recording acknowledging the ridiculous fees being charged...

Shamed Trustees Gone

Wed, 16 Mar 2022 09:03:56 GMT

TAS Trustee - Boss Mark Scanlon Quits

2022

Suspiciously quits just as the ABC exposé trailer gets released. The story got pulled from publication and does not appear in any press anymore but it the resignation was officially announced and his board listing is relegated to archives .

QLD Trustee - CEO Peter Carne Suspended

2019
Permanently suspended amidst corruption allegations by a whistle-blower in his organisaton and investigated by the CCC (Crime & Corruption Commission). The following fortnight three of his senior staff leave either by huge coincidence or perhaps to evade scrutiny. In the next three months an "exodus" of staf f is reported. He then failed in court to keep the findings secret.

VIC Trustee - CEO Craig Dent Sacked

2019

Caught out by Anti-Corruption Body IBAC. They do not have power to prosecute but recommended that the Trustee refer the employee to police for investigation. To our knowledge there never was a followup with any such referal.

NSW Forced Property Sales

websitebuilder@thryv.com — Fri, 23 Apr 2021 06:18:13 GMT

NSW Forced Property Sales

NSW Trustee and Guardian (NSWTG) alone holds approximately 45% of the total value of all clients’ assets held by Public Trustees throughout Australia and well over double the assets held by either of the next largest states in Victoria and QLD.

What really stands out in NSW is how NSWTG goes out of its way to sell off its clients’ homes when there was never a need to sell them. NSWTG sells up to nearly three times as many properties each year than State Trustees does in Victoria yet

State Trustees has only slightly fewer clients (11,459 as against 12,494 for NSWTG). NSWTG, in fact, has described itself as the largest single client for selling properties in Australia but its own clients have suffered horrendous losses as a consequence of those sales.

Example of Dee & His Mother

For more than five years Dee, a pensioner, has used the family home as a base from which to visit his mother (a NSWTG cient) in her aged care facility.

NSWTG tried once already to sell the house, defying the arithmetic of their own figures, and losing in an NCAT Tribunal hearing because they failed to consider her human rights associated with Dee's visits.

See supporting evidence . For a password to access the unredacted version please email us .